On the control panel on the top of the stove the button to make the fire go up does not work..
You may need a new daughter board. You may order here.
https://www.eastcoasthearth.com/products/pacific-energy-true-north-warmland-ps45-daughter-board-only-part-5001-0051-special-order?_pos=2&_sid=d038168b5&_ss=r