E2 error when it's lighting

Jan 9, 2023 - 7:26 AM

  • Was working fine until an auger jam, which I fixed and vacuumed out (also cleaned the stove entirely. Was still showing e2, I'm not usually the person who runs it my dad's out on vacation for another two weeks so I'm trying my best to figure out the issue. Ended up factory resetting it. It drops pellets, the auger is turning, and it's starting a fire. But it just keeps dying. There doesn't seem to be enough pellets in the pot, my dad had said to set it on 1.75 last night, but I woke up this morning to it off, empty chamber pot. I've made sure all the little doors are closed except for the draft, which I have set for half exactly like my dad said. I think it has something to do with the PPH, I've changed it up to 2lbs/ooh, but I have to go to work now, I'm still kinda expecting it to be dead when I return. If the PPH isn't the issue I'm hoping for some more ideas. I've also cleaned out what I could for the exhaust, which I know is a 1-2 error not just a 2 on its own.
    I know it's an Ashley with a USSC control panel, I can't find it on Ashley's website so I don't know the exact one but this is the picture of it


  • Check the vacuum switch and check the vacuum hose to make sure it is not clogged.

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